1. Introduction and Agreement to Terms
These Terms and Conditions of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Fouresta ("Fouresta," "we," "us," or "our"), a brand operating under the laws of India, with its business located in Delhi. These Terms govern your access to and use of our website, located at www.fouresta.com (the "Website"), and the purchase of any products sold on the Website.
By accessing, Browse, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease all use of the Website.
2. Intellectual Property Rights
All content, features, and functionality of the Website, including without limitation all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Fouresta, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Fouresta brand name, the Fouresta logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Fouresta or its affiliates or licensors. You must not use such marks without the prior written permission of Fouresta.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website solely for personal, non-commercial purposes related to the purchase of Fouresta products.
3. User Obligations and Prohibited Activities
You warrant that you are at least 18 years of age or possess legal parental or guardian consent and are fully able and competent to enter into and abide by the terms set forth herein.
You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms.
Prohibited activities include, but are not limited to:
Hacking, data scraping, or any attempt to gain unauthorized access to the Website's systems or data.
Using the Website to transmit any harmful, defamatory, obscene, or infringing content.
Interfering with the proper working of the Website or circumventing any security measures.
4. Products, Pricing, and Order Acceptance
Product Information: While we strive for accuracy, the descriptions, images, pricing, and availability of our pet products on the Website are not guaranteed to be free of errors. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Pricing and Taxes: All prices for Fouresta products are quoted in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST) as applicable. The final price will be displayed at checkout. Prices are subject to change without notice.
Order Acceptance: Your placement of an order does not constitute an acceptance of the order by us. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Reasons for cancellation may include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
5. Payment Processing
Fouresta uses reputable third-party payment gateways to process payments. We do not store your credit card or debit card details on our servers.
By providing your payment information, you represent and warrant that you are authorized to use the designated payment method. You hereby authorize us to charge your payment method for the total amount of your order.
6. Shipping and Delivery Policy
The terms and conditions related to shipping, delivery, and handling are detailed in our separate Shipping Policy.
You are responsible for providing a correct and complete shipping address. We are not liable for any delays or failed deliveries resulting from an incorrect address provided by you.
7. Returns and Refund Policy
Details regarding returns, exchanges, and refunds are outlined in our dedicated Returns and Refund Policy.
In general, products must be returned in their original, unused condition within [e.g., 7-14] days of receipt, subject to the conditions specified in the policy.
8. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using this Website, you consent to the data practices described in our Privacy Policy.
9. Disclaimer of Warranties
The Website and all products are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied.
Fouresta disclaims all warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or secure.
10. Limitation of Liability and Indemnification
Limitation of Liability: To the fullest extent permitted by applicable law, Fouresta, its affiliates, employees, agents, or licensors shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or business interruption, arising from your use of the Website or the purchase of products.
Indemnification: You agree to indemnify, defend, and hold harmless Fouresta and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with your violation of these Terms or your use of the Website.
11. Termination
We reserve the right, without notice and at our sole discretion, to terminate your access to the Website for any reason, including without limitation, a breach of these Terms.
12. Severability
If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.